Clinical incident management for Irish healthcare
Every incident, from report to resolved — accounted for.
Termonn turns patient-safety events into a clear, defensible record: capture, notify, investigate and learn — in line with the Patient Safety Act, HIQA, JCI and GDPR.
When something goes wrong, the clock starts.
A notifiable incident triggers statutory duties, tight deadlines and open-disclosure obligations. Spreadsheets and email don't hold up when a regulator, an insurer or a family asks what happened.
- A HIQA-notifiable event with a 7-day statutory clock.
- An open-disclosure conversation that must be documented.
- A medico-legal claim, years later, that turns on the record.
Patient safety is hard enough. The paperwork shouldn't be the risk.
Termonn is built on Digital Health Integrations' work across Irish clinical services — mapped to the Patient Safety Act, HIQA notification duties and JCI quality domains from day one.
Aligned to
Operated by Digital Health Integrations
Report · Review · Resolve · Improve
One loop, closed every time.
Report
Capture on web or mobile. Notifiable events auto-flag from the taxonomy.
Review
Triage, grade severity and start the statutory clock with automatic escalation.
Resolve
Open disclosure, corrective actions and regulator notification — documented.
Improve
Analytics, risk register and audit close the loop and prove the change.
What you get with Termonn.
Statutory notifications, on the clock
The HIQA 7-day SLA is tracked from the moment an event is graded notifiable, with automatic escalation so a deadline never slips past unseen.
Open disclosure, done properly
A guided section 18 disclosure workflow captures the statutory fields and produces the Notifiable Incident Disclosure document — the conversation and the paperwork, together.
A trail that holds up
Every request, decision and access is written to a tamper-evident SHA-256 audit chain. When a claim or investigation arrives, the record of what happened is complete and verifiable.
Learn from every event
Corrective actions (CAPA), trend analytics, the risk register and complaints live in one place — so findings turn into change instead of sitting in a folder.
Want to see it against your own process?
Book a demoAI assistance · Human in the loop
AI that drafts. Your team decides.
Termonn's AI is a compliance-first assistance layer: it suggests, structures and drafts — a named member of your team reviews, edits and decides. Every consequential step stays human.
Smart incident intake
A reporter describes what happened in plain language; AI drafts a structured incident — category, harm, severity, missing details, evidence to collect. The reporter reviews and edits every field before anything is saved.
Notifiable & deadline review
Flags patterns that may be notifiable, checklists missing statutory content and drafts reviewer-editable text. The decision to notify — and the statutory clock itself — always remains with your named reviewer.
Governance narrative drafting
Board-pack commentary drafted from your own counts, trends and validation summaries — every sentence traces back to the underlying figures, so the narrative is auditable, not just fluent.
Policy assistant
Answers operational questions grounded only in your own SOPs and configuration. When your sources don't hold the answer, it says so — it doesn't guess.
Built for the EU AI Act
Designed around human oversight, transparency and record-keeping — from day one.
A named human signs off every consequential step
Every suggestion is accepted, edited or rejected by an identified user. AI never submits a statutory notification, never alters a statutory clock, never closes a corrective action and never communicates with patients or families.
Transparent and traceable, end to end
AI-assisted content is clearly labelled. Each suggestion is recorded with the model, prompt version, sources it relied on and the reviewer's decision — written into the same tamper-evident audit chain as everything else.
Your data stays in the EU — and is never used for training
Models run in EU regions with data-minimised prompts: patient and reporter identities are excluded from intake requests, and your data is never used to train models.
The rules stay rules
Statutory deadlines, severity thresholds and validation are deterministic — AI can explain them, never override them. If AI is unavailable, your workflow simply continues manually.
Aligned with the EU AI Act's human-oversight, transparency and record-keeping principles, and GDPR data-minimisation. AI output is draft assistance only — clinical, legal and statutory decisions remain with your team.
The cost of a record you can't stand behind.
A notifiable incident missed until the statutory deadline has already passed.
A claim or investigation you can't defend, because the record isn't retrievable.
An open-disclosure duty discharged, but never documented.
Findings that never turn into change — and the same harm again.
Every incident, accounted for.
Report, review, resolve, improve — one system of record for patient safety, from first report to closed loop.
Securely hosted in Ireland · encryption at rest and transit · your patients' data never leaves the EU.